Tool comparison · Social Listening & Monitoring Tools
Brand24
Monitoring of mentions across social networks, the web and podcasts
- Entryfrom US$199per month · flat rate · billed annually
- Free plannoper pricing page
- Trial period14 daysno credit card required
- InterfaceEnglishnot in German
- Hosting according to providerEU
- Third-party rating4.6 / 5G2 · 385 Reviews
- TikTok
- YouTube
- X (formerly Twitter)
- Web app
- iOS app
- Android app
- API
Classification
In brief
Summarised from the provider's information. Not a test verdict.
Brand24 collects brand mentions and keywords from networks, news, blogs, podcasts and review portals. Sentiment analysis, share of voice, crisis alerts, AI categorisation and visibility in AI answers are included; reports are available as PDF, PowerPoint, CSV and white-label report.
SuitsFor small businesses, agencies and PR teams who want web or app-based monitoring and want to start with a trial phase.
Watch outThe company belongs to Semrush; according to the provider, the servers are located in the USA and Poland, and there is no free plan.
Target audiences per provider
- Small businesses
- Agencies
- Large enterprises
- PR & Communications Teams
Source: brand24.com/prices · checked on 11/11/2026
Compared under
Sources: help.brand24.com/en/articles/7854565-how-to-cha…, pomoc.brand24.pl/pl and 3 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Reporting4White-Label Reports · PDF export · PowerPoint export · CSV/Excel export
- yesWhite-Label Reports
- yesPDF export
- yesPowerPoint export
- yesCSV/Excel export
Sources: brand24.com/prices, help.brand24.com/en/articles/5336578-pdf-report and 2 more · checked on 11/11/2026
Listening & Monitoring13Brand mentions · Keyword monitoring · Boolean search · Web, news & blog sources …
- yesBrand mentions
- yesKeyword monitoring
- yesBoolean search
- yesWeb, news & blog sources
- yesPodcast monitoring
- yesReview sites as a source
- yesSentiment analysis
- yesShare of Voice
- yesTrend & topic detection
- yesCrisis alerts
- yesIdentify opinion leaders
- yesRetroactive data in listening
- yesVisibility in AI answers
Sources: brand24.com/our-data, brand24.com/first-steps and 4 more · checked on 11/11/2026
AI Features2AI categorisation · AI evaluation
- yesAI categorisation
- yesAI evaluation
Source: help.brand24.com/en/articles/10865411-brand24-g… · checked on 11/11/2026
Administration & Security1API access
- yesAPI access
Source: brand24.com/prices · checked on 11/11/2026
7 networks
Networks
What Brand24 can do per network, as described by the provider.
- FacebookListening
- InstagramListening
- TikTokListening
- LinkedInListening
- YouTubeListening
- X (formerly Twitter)Listening
- RedditListening
Show full matrix 7 networks × 1 capabilities
| Network | Listening |
|---|---|
| yes | |
| yes | |
| TikTok | yes |
| yes | |
| YouTube | yes |
| X (formerly Twitter) | yes |
| yes |
Source: brand24.com/our-data · checked on 11/11/2026
Per pricing page
Costs & Plans
Amounts as the provider displays them. Limits per plan, where stated.
Individual
US$199
per month · flat rate · billed annually
US$249 with monthly payment- 1 Users
- 3 Keywords
- 2,000 Mentions per month
Team
US$299
per month · flat rate · billed annually
US$349 with monthly payment- unlimited Users
- 7 Keywords
- 10,000 Mentions per month
Pro
US$399
per month · flat rate · billed annually
US$499 with monthly payment- unlimited Users
- 12 Keywords
- 40,000 Mentions per month
Business
US$599
per month · flat rate · billed annually
US$699 with monthly payment- unlimited Users
- 25 Keywords
- 100,000 Mentions per month
Enterprise
US$1,499
per month · flat rate · billed annually
- unlimited Users
- – Keywords
- – Mentions per month
Source: brand24.com/prices · checked on 11/11/2026
Current prices from the providerAccording to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)yesyes, per provider
- Hosting: EUyesper provider
- EU-US Data Privacy Frameworknot specified
- ISO 27001 certificationnot specified
- SOC 2 reportnot specified
- List of subprocessorsyesyes, per provider
Show all 26 criteria 21 not specified
- yesProvider's GDPR statement
- yesData Processing Agreement (DPA)
- not specifiedProvider headquartered in the EU
- not specifiedProvider from the DACH region
- yesHosting in the EU
- not specifiedHosting in Germany
- not specifiedChoice of server location
- not specifiedEU-US Data Privacy Framework
- not specifiedEU Standard Contractual Clauses
- yesList of subprocessors
- not specifiedISO 27001 certification
- not specifiedSOC 2 report
- not specifiedBSI C5 attestation
- not specifiedSSO via SAML
- not specifiedUser management via SCIM
- not specifiedRegular penetration tests
- not specifiedTrust Center
- not specifiedMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- yesUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: brand24.com/privacy-policy, brand24.com/legal/dpa and 1 more · checked on 11/11/2026
4 listed
Integrations
connections that the provider itself names.
- Slack
- Microsoft Teams
- MCP server
- Power BI
Sources: brand24.com/our-data, brand24.com/mcp and 1 more · checked on 11/11/2026
From third parties
Reviews
Social Rocket does not award a rating of its own. The values of other platforms are shown here, with retrieval dates.
- OMR Reviews5.0/ 52 Reviews · retrieved on 11/11/2026View at OMR Reviews
- G24.6/ 5385 Reviews · retrieved on 11/11/2026View at G2
- Capterra4.7/ 5258 Reviews · retrieved on 11/11/2026View at Capterra
Social Listening & Monitoring Tools
Alternatives
Tools with the same main category, sorted by the number of features they share with Brand24.
AI-powered monitoring with visibility and reporting for smaller teams
- TikTok
- YouTube
- X (formerly Twitter)
- +4
from US$49per month · Promotional price · billed annually4.9 / 5, G2, 115 ReviewsMention monitoring for web, podcasts and review portals with reports
- TikTok
- YouTube
- Bluesky
- +1
from US$79per month · flat rate · billed annually4.8 / 5, G2, 242 ReviewsAudience intelligence and listening from the UK
- X (formerly Twitter)
- TikTok
- YouTube
Price on requestno list price published4.3 / 5, G2, 107 ReviewsSocial listening with image recognition and helpdesk integration
- TikTok
- X (formerly Twitter)
- YouTube
from €499per month · flat rate · billed annually4.7 / 5, G2, 316 Reviews
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
22 sources, oldest check on 11/11/2026. brand24.com (9) · help.brand24.com (8) · brand24.pl (1) · omr.com (1) · pomoc.brand24.pl (1) · capterra.com (1) · g2.com (1)
Show all addresses with check date
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.