Tool comparison · Social media management tools
Sociality.io
Social media suite with inbox, monitoring and scheduling, based in London
- Entryfrom US$49per month · flat rate
- Free plannoper pricing page
- Trial period14 daysno credit card required
- InterfaceEnglishnot in German
- Hosting according to providernot specified
- Third-party rating4.6 / 5Capterra · 26 Reviews
- TikTok
- YouTube
- X (formerly Twitter)
- Web app
- iOS app
- Android app
- API
Classification
In brief
Summarised from the provider's information. Not a test verdict.
Approvals and an editorial calendar sit alongside an inbox with comments, direct messages and ad comments, reply templates and response times. Monitoring covers keywords, hashtags, and web and news sources with sentiment analysis and crisis alerts. Reports can be exported as PDF, PowerPoint and CSV; MCP access for AI assistants is offered as a separate plan.
SuitsSuited to small businesses and agencies that want planning, inbox and monitoring in one dashboard.
Watch outThe dashboard has no free plan; only MCP access starts with one-time free credits.
Target audiences per provider
- Small businesses
- Agencies
Source: sociality.io/smb · checked on 11/11/2026
Compared under
Sources: apps.apple.com/us/app/sociality-io/id1572064828, sociality.io/faqs and 2 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Planning & Publishing4Schedule posts · Automatic publishing · Editorial calendar · Schedule via smartphone app
- yesSchedule posts
- yesAutomatic publishing
- yesEditorial calendar
- yesSchedule via smartphone app
Sources: sociality.io/smb, sociality.io/social-media-engagement · checked on 11/11/2026
Team & Approvals3Approval workflow · Internal comments · Assign tasks
- yesApproval workflow
- yesInternal comments
- yesAssign tasks
Sources: sociality.io/smb, sociality.io/social-media-engagement · checked on 11/11/2026
Analytics2Profile analysis · Competitor Benchmark
- yesProfile analysis
- yesCompetitor Benchmark
Source: sociality.io/smb · checked on 11/11/2026
Reporting5Report builder · Automated report delivery · PDF export · PowerPoint export …
- yesReport builder
- yesAutomated report delivery
- yesPDF export
- yesPowerPoint export
- yesCSV/Excel export
Source: sociality.io/smb · checked on 11/11/2026
Listening & Monitoring6Brand mentions · Keyword monitoring · Hashtag monitoring · Web, news & blog sources …
- yesBrand mentions
- yesKeyword monitoring
- yesHashtag monitoring
- yesWeb, news & blog sources
- yesSentiment analysis
- yesCrisis alerts
Source: sociality.io/social-listening · checked on 11/11/2026
Inbox & Community6Social Inbox · Reply to comments · Reply to direct messages · Moderate ad comments …
- yesSocial Inbox
- yesReply to comments
- yesReply to direct messages
- yesModerate ad comments
- yesReply templates
- yesMeasure response times
Source: sociality.io/social-media-engagement · checked on 11/11/2026
AI Features1AI categorisation
- yesAI categorisation
Source: sociality.io/social-media-engagement · checked on 11/11/2026
Administration & Security3Single Sign-On · API access · Unlimited users
- yesSingle Sign-On
- yesAPI access
- yesUnlimited users
Sources: sociality.io/legal, sociality.io/hidden-cost-of-social-media-manage… · checked on 11/11/2026
6 networks
Networks
What Sociality.io can do per network, as described by the provider.
- FacebookPublishingAnalyticsInbox: CommentsCarousels
- InstagramPublishingAnalyticsInbox: Comments, MessagesListening
- LinkedInPublishingAnalyticsInbox: Comments
- TikTokPublishingAnalyticsInbox: Comments
- YouTubePublishingAnalyticsInbox: CommentsListening
- X (formerly Twitter)Analytics
Show full matrix 6 networks × 7 capabilities
| Network | Publish directly | Carousels | Analytics | Competitor analytics | Comments in inbox | Messages in inbox | Listening |
|---|---|---|---|---|---|---|---|
| yes | yes | yes | yes | yes | not specified | not specified | |
| yes | not specified | yes | yes | yes | yes | yes | |
| yes | not specified | yes | yes | yes | not specified | not specified | |
| TikTok | yes | not specified | yes | yes | yes | not specified | not specified |
| YouTube | yes | not specified | yes | yes | yes | not specified | yes |
| X (formerly Twitter) | not specified | not specified | yes | yes | not specified | not specified | not specified |
Source: sociality.io/docs/capabilities/supported-channe… · checked on 11/11/2026
Per pricing page
Costs & Plans
Amounts as the provider displays them. Limits per plan, where stated.
MCP Starter
US$0
- 1,000 AI credits
MCP Growth
US$49
per month
- 2,000 AI credits
MCP Scale
no price information
Pro
US$83
per month · billed annually
US$99 with monthly payment- 1 Users
- 10 Social profiles
Business
US$166
per month · billed annually
US$199 with monthly payment- unlimited Users
- 15 Social profiles
Enterprise
no price information
Sources: sociality.io/pricing, sociality.io/smb and 1 more · checked on 11/11/2026
Current prices from the providerAccording to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)yesyes, per provider
- Hostingnot specified
- EU-US Data Privacy Frameworknot specified
- ISO 27001 certificationnot specified
- SOC 2 reportnot specified
- Provider headquartered in the EUnono, according to provider
- List of subprocessorsyesyes, per provider
Show all 26 criteria 22 not specified
- yesProvider's GDPR statement
- yesData Processing Agreement (DPA)
- noProvider headquartered in the EU
- not specifiedProvider from the DACH region
- not specifiedHosting in the EU
- not specifiedHosting in Germany
- not specifiedChoice of server location
- not specifiedEU-US Data Privacy Framework
- not specifiedEU Standard Contractual Clauses
- yesList of subprocessors
- not specifiedISO 27001 certification
- not specifiedSOC 2 report
- not specifiedBSI C5 attestation
- not specifiedSSO via SAML
- not specifiedUser management via SCIM
- not specifiedRegular penetration tests
- not specifiedTrust Center
- not specifiedMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- not specifiedUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: sociality.io/legal, sociality.io/about-us · checked on 11/11/2026
2 listed
Integrations
connections that the provider itself names.
- ChatGPT
- MCP server
Source: sociality.io/docs/reference/tools · checked on 11/11/2026
From third parties
Reviews
Social Rocket does not award a rating of its own. The values of other platforms are shown here, with retrieval dates.
- G24.8/ 522 Reviews · retrieved on 11/11/2026View at G2
- Capterra4.6/ 526 Reviews · retrieved on 11/11/2026View at Capterra
Social media management tools
Alternatives
Tools with the same main category, sorted by the number of features they share with Sociality.io.
Enterprise platform with analytics, Competitor Benchmark, inbox and listening
- TikTok
- X (formerly Twitter)
- YouTube
- +5
from US$1,249per month4.4 / 5, G2, 382 ReviewsSocial media suite from Poland focused on inbox, moderation and scheduling
- TikTok
- YouTube
- X (formerly Twitter)
- Google Business Profile
from €79per month · flat rate · billed annually4.7 / 5, G2, 150 ReviewsAll-in-one tool from France for planning, social inbox and analytics
- TikTok
- YouTube
- X (formerly Twitter)
- Threads
- +4
from €79per month · per user · billed annually4.5 / 5, G2, 979 ReviewsAll-in-one tool with planning, inbox and reviews, built for multi-location networks
- X (formerly Twitter)
- Google Business Profile
- YouTube
- +1
from US$50per month · per location · billed monthly4.6 / 5, G2, 442 Reviews
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
13 sources, oldest check on 11/11/2026. sociality.io (10) · apps.apple.com (1) · capterra.com (1) · g2.com (1)
Show all addresses with check date
| 01 | apps.apple.com/us/app/sociality-io/id1572064828Languages | checked on 11/11/2026 |
| 02 | sociality.io/about-usProvider, Privacy & Security | checked on 11/11/2026 |
| 03 | sociality.io/docs/capabilities/supported-channelsNetworks | checked on 11/11/2026 |
| 04 | sociality.io/docs/reference/toolsIntegrations | checked on 11/11/2026 |
| 05 | sociality.io/faqsLanguages | checked on 11/11/2026 |
| 06 | sociality.io/hidden-cost-of-social-media-management-toolsFeatures | checked on 11/11/2026 |
| 07 | sociality.io/legalFeatures, Privacy & Security, Billing | checked on 11/11/2026 |
| 08 | sociality.io/pricingCosts & Plans, Billing | checked on 11/11/2026 |
| 09 | sociality.io/smbTarget audiences, Features, Costs & Plans | checked on 11/11/2026 |
| 10 | sociality.io/social-listeningFeatures | checked on 11/11/2026 |
| 11 | sociality.io/social-media-engagementFeatures, Platforms | checked on 11/11/2026 |
| 12 | capterra.com/p/178296/Sociality-io/reviews/Reviews | checked on 11/11/2026 |
| 13 | g2.com/products/sociality-io/reviewsReviews | checked on 11/11/2026 |
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.