Tool comparison · Comment moderation
Arwen
AI moderation of comments, images and ad comments from the UK
- EntryPrice on requestno list price published
- Free plannoper pricing page
- Trial periodnot specified
- Interfacenot specified
- Hosting according to providernot specified
- Third-party ratingno rating recorded
- X (formerly Twitter)
- TikTok
- YouTube
- Web app
Classification
In brief
Summarised from the provider's information. Not a test verdict.
Spam and hate are hidden automatically, moderated around the clock, images are checked and comments are answered, including under ads. Sentiment analysis, AI categorisation, AI reply suggestions and a change log are planned. Networks are Facebook, Instagram, X, TikTok and YouTube.
SuitsFor corporations and public bodies that need to moderate large volumes of comments automatically.
Watch outThe provider is based in the UK and therefore not in the EU; prices are available on request only.
Target audiences per provider
- Large enterprises
- Public sector
Source: arwen.ai/security · checked on 11/11/2026
Sources: knowledge.arwen.ai/how-to-login-to-arwen, knowledge.arwen.ai and 3 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Team & Approvals1Change log
- yesChange log
Source: arwen.ai · checked on 11/11/2026
Listening & Monitoring2Sentiment analysis · Identify opinion leaders
- yesSentiment analysis
- yesIdentify opinion leaders
Sources: arwen.ai, knowledge.arwen.ai/how-to-use-your-moderate-rep… · checked on 11/11/2026
Inbox & Community5Reply to comments · Moderate ad comments · Automatically hide spam & hate · Round-the-clock moderation …
- yesReply to comments
- yesModerate ad comments
- yesAutomatically hide spam & hate
- yesRound-the-clock moderation
- yesImage Moderation
Sources: knowledge.arwen.ai/using-your-moderation-dashbo…, arwen.ai and 1 more · checked on 11/11/2026
AI Features3AI reply suggestions · AI categorisation · AI evaluation
- yesAI reply suggestions
- yesAI categorisation
- yesAI evaluation
Sources: arwen.ai, arwen.ai/signals · checked on 11/11/2026
5 networks
Networks
What Arwen can do per network, as described by the provider.
- FacebookInbox: Comments, Moderation
- InstagramInbox: Comments, Moderation
- X (formerly Twitter)Inbox: Comments, Moderation
- TikTokInbox: Comments, Moderation
- YouTubeInbox: Comments, Moderation
Show full matrix 5 networks × 2 capabilities
| Network | Comments in inbox | Moderate comments |
|---|---|---|
| yes | yes | |
| yes | yes | |
| X (formerly Twitter) | yes | yes |
| TikTok | yes | yes |
| YouTube | yes | yes |
Source: arwen.ai · checked on 11/11/2026
Per pricing page
Costs & Plans
Amounts as the provider displays them. Limits per plan, where stated.
Foundation
no price information
Scale
no price information
Enterprise
no price information
Source: arwen.ai/plans · checked on 11/11/2026
Current prices from the providerAccording to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)yesyes, per provider
- Hostingnot specified
- EU-US Data Privacy Frameworknot specified
- ISO 27001 certificationyesyes, per provider
- SOC 2 reportnot specified
- Provider headquartered in the EUnono, according to provider
Show all 26 criteria 22 not specified
- yesProvider's GDPR statement
- yesData Processing Agreement (DPA)
- noProvider headquartered in the EU
- not specifiedProvider from the DACH region
- not specifiedHosting in the EU
- not specifiedHosting in Germany
- not specifiedChoice of server location
- not specifiedEU-US Data Privacy Framework
- not specifiedEU Standard Contractual Clauses
- not specifiedList of subprocessors
- yesISO 27001 certification
- not specifiedSOC 2 report
- not specifiedBSI C5 attestation
- not specifiedSSO via SAML
- not specifiedUser management via SCIM
- not specifiedRegular penetration tests
- not specifiedTrust Center
- not specifiedMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- not specifiedUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: arwen.ai/security, arwen.ai/terms-and-conditions and 1 more · checked on 11/11/2026
Comment moderation
Alternatives
Tools with the same main category, sorted by the number of features they share with Arwen.
Moderation from France for comments, livestream chats and images
- TikTok
- X (formerly Twitter)
- YouTube
- Twitch
- +1
from €1,000per monthno review at CapterraComment moderation and community management for online retail brands
- TikTok
- X (formerly Twitter)
- YouTube
- Threads
- +2
Price on requestno list price published4.4 / 5, Capterra, 9 Reviews
No information available yet
We have not found verifiable information from the provider for these areas, or have not yet checked them. We do not enter anything we cannot back up with a source.
- Integrations
- No third-party reviews
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
10 sources, oldest check on 11/11/2026. arwen.ai (5) · knowledge.arwen.ai (4) · find-and-update.company-information.service.gov.uk (1)
Show all addresses with check date
| 01 | find-and-update.company-information.service.gov.uk/company/12864591Provider | checked on 11/11/2026 |
| 02 | knowledge.arwen.ai/Languages | checked on 11/11/2026 |
| 03 | knowledge.arwen.ai/how-to-login-to-arwenLanguages | checked on 11/11/2026 |
| 04 | knowledge.arwen.ai/how-to-use-your-moderate-reportFeatures | checked on 11/11/2026 |
| 05 | knowledge.arwen.ai/using-your-moderation-dashboardFeatures | checked on 11/11/2026 |
| 06 | arwen.ai/Provider, Networks, Features, Platforms, Privacy & Security | checked on 11/11/2026 |
| 07 | arwen.ai/plansPositioning, Features, Costs & Plans | checked on 11/11/2026 |
| 08 | arwen.ai/security?hsLang=enTarget audiences, Privacy & Security | checked on 11/11/2026 |
| 09 | arwen.ai/signalsFeatures | checked on 11/11/2026 |
| 10 | arwen.ai/terms-and-conditionsPrivacy & Security | checked on 11/11/2026 |
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.