Tool comparison · Social Listening & Monitoring Tools
Konnect Insights
Social listening with inbox and ticketing system from India
- Entryfrom US$39per month · per user · billed annually
- Free plannoper pricing page
- Trial periodyesDuration not recorded
- InterfaceEnglishnot in German
- Hosting according to providernot specified
- Third-party rating4.4 / 5G2 · 36 Reviews
- X (formerly Twitter)
- YouTube
- TikTok
- Google Business Profile
- Web app
- API
Classification
In brief
Summarised from the provider's information. Not a test verdict.
Monitoring of brand mentions and review platforms combines with sentiment analysis, crisis alerts and share of voice. In addition, there is a social inbox with replies to comments and direct messages, a ticketing system, post scheduling and workflow automation.
SuitsFor corporations, agencies and Customer Service Teams that run monitoring and handling in one application.
Watch outThe provider is based in India and therefore not in the EU; billing is per user, with a minimum term.
Target audiences per provider
- Large enterprises
- Agencies
- Customer Service Teams
- PR & Communications Teams
Source: konnectinsights.com/blogs/exploring-konnect-ins… · checked on 11/11/2026
Compared under
Sources: apps.apple.com/us/app/konnect-insights-alerts/i…, konnectinsights.com/social-listening and 2 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Planning & Publishing2Schedule posts · Workflow automation
- yesSchedule posts
- yesWorkflow automation
Source: konnectinsights.com/pricing · checked on 11/11/2026
Analytics1Competitor Benchmark
- yesCompetitor Benchmark
Source: konnectinsights.com/social-listening · checked on 11/11/2026
Reporting1AI summary of reports
- yesAI summary of reports
Source: konnectinsights.com/pricing · checked on 11/11/2026
Listening & Monitoring9Brand mentions · Keyword monitoring · Web, news & blog sources · Podcast monitoring …
- yesBrand mentions
- yesKeyword monitoring
- yesWeb, news & blog sources
- yesPodcast monitoring
- yesReview sites as a source
- yesSentiment analysis
- yesShare of Voice
- yesCrisis alerts
- yesRetroactive data in listening
Sources: konnectinsights.com/social-listening, konnectinsights.com/data-points · checked on 11/11/2026
Inbox & Community5Social Inbox · Reply to comments · Reply to direct messages · Reviews in the inbox …
- yesSocial Inbox
- yesReply to comments
- yesReply to direct messages
- yesReviews in the inbox
- yesTicketing system
Sources: konnectinsights.com/pricing, konnectinsights.com/data-points · checked on 11/11/2026
Administration & Security1API access
- yesAPI access
Source: konnectinsights.com/data-points · checked on 11/11/2026
8 networks
Networks
What Konnect Insights can do per network, as described by the provider.
- InstagramInbox: Comments, MessagesListening
- FacebookInbox: Comments, MessagesListening
- X (formerly Twitter)Inbox: Comments, MessagesListening
- YouTubeInbox: CommentsListening
- TikTokListening
- LinkedInListening
- RedditListening
- Google Business ProfileInbox: Comments
Show full matrix 8 networks × 3 capabilities
| Network | Comments in inbox | Messages in inbox | Listening |
|---|---|---|---|
| yes | yes | yes | |
| yes | yes | yes | |
| X (formerly Twitter) | yes | yes | yes |
| YouTube | yes | not specified | yes |
| TikTok | not specified | not specified | yes |
| not specified | not specified | yes | |
| not specified | not specified | yes | |
| Google Business Profile | yes | not specified | not specified |
Source: konnectinsights.com/data-points · checked on 11/11/2026
Per pricing page
Costs & Plans
Amounts as the provider displays them. Limits per plan, where stated.
Starter
US$39
per month · per user · billed annually
Professional
US$79
per month · per user · billed annually
Advanced
US$129
per month · per user · billed annually
Enterprise
no price information
Source: konnectinsights.com/pricing · checked on 11/11/2026
Current prices from the providerAccording to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)not specified
- Hostingnot specified
- EU-US Data Privacy Frameworknot specified
- ISO 27001 certificationyesyes, per provider
- SOC 2 reportyesyes, per provider
- Provider headquartered in the EUnono, according to provider
Show all 26 criteria 22 not specified
- yesProvider's GDPR statement
- not specifiedData Processing Agreement (DPA)
- noProvider headquartered in the EU
- not specifiedProvider from the DACH region
- not specifiedHosting in the EU
- not specifiedHosting in Germany
- not specifiedChoice of server location
- not specifiedEU-US Data Privacy Framework
- not specifiedEU Standard Contractual Clauses
- not specifiedList of subprocessors
- yesISO 27001 certification
- yesSOC 2 report
- not specifiedBSI C5 attestation
- not specifiedSSO via SAML
- not specifiedUser management via SCIM
- not specifiedRegular penetration tests
- not specifiedTrust Center
- not specifiedMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- not specifiedUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: konnectinsights.com/terms-and-conditions, konnectinsights.com/social-listening and 1 more · checked on 11/11/2026
6 listed
Integrations
connections that the provider itself names.
- Google Drive
- Dropbox
- OneDrive
- Slack
- Microsoft Teams
- Google Analytics
Source: konnectinsights.com/data-points · checked on 11/11/2026
From third parties
Reviews
Social Rocket does not award a rating of its own. The values of other platforms are shown here, with retrieval dates.
- G24.4/ 536 Reviews · retrieved on 11/11/2026View at G2
- Capterra4.6/ 519 Reviews · retrieved on 11/11/2026View at Capterra
Social Listening & Monitoring Tools
Alternatives
Tools with the same main category, sorted by the number of features they share with Konnect Insights.
Enterprise suite for social listening, inbox and creator search, owned by Cision
- TikTok
- YouTube
- X (formerly Twitter)
- +3
Price on requestno list price published4.1 / 5, G2, 987 ReviewsAI-powered monitoring with visibility and reporting for smaller teams
- TikTok
- YouTube
- X (formerly Twitter)
- +4
from US$49per month · Promotional price · billed annually4.9 / 5, G2, 115 ReviewsMonitoring of mentions across social networks, the web and podcasts
- TikTok
- YouTube
- X (formerly Twitter)
from US$199per month · flat rate · billed annually4.6 / 5, G2, 385 ReviewsMention monitoring for web, podcasts and review portals with reports
- TikTok
- YouTube
- Bluesky
- +1
from US$79per month · flat rate · billed annually4.8 / 5, G2, 242 Reviews
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
8 sources, oldest check on 11/11/2026. konnectinsights.com (5) · apps.apple.com (1) · capterra.com (1) · g2.com (1)
Show all addresses with check date
| 01 | apps.apple.com/us/app/konnect-insights-alerts/id1359697819Languages | checked on 11/11/2026 |
| 02 | konnectinsights.com/blogs/exploring-konnect-insights-a-comprehensive-overview/Target audiences, Privacy & Security | checked on 11/11/2026 |
| 03 | konnectinsights.com/data-points/Networks, Features, Platforms, Integrations | checked on 11/11/2026 |
| 04 | konnectinsights.com/pricing/Positioning, Features, Costs & Plans, Billing | checked on 11/11/2026 |
| 05 | konnectinsights.com/social-listening/Provider, Features, Privacy & Security | checked on 11/11/2026 |
| 06 | konnectinsights.com/terms-and-conditions/Privacy & Security | checked on 11/11/2026 |
| 07 | capterra.com/p/178918/Konnect-Insights/Reviews | checked on 11/11/2026 |
| 08 | g2.com/products/konnect-insights/reviewsReviews | checked on 11/11/2026 |
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.