Tool comparison · Social Listening & Monitoring Tools
Quid
Analytics platform for social data and market trends, formerly NetBase
- EntryPrice on requestno list price published
- Free plannot specified
- Trial periodnot specified
- Interfacenot specified
- Hosting according to providerUSA
- Third-party rating4.3 / 5G2 · 305 Reviews
- TikTok
- X (formerly Twitter)
- YouTube
- Bluesky
- Web app
- API
Classification
In brief
Summarised from the provider's information. Not a test verdict.
With sentiment analysis, share of voice and trend detection, mentions from networks, the web, print and review portals are evaluated; the product was formerly called NetBase Quid. Visibility in AI answers, AI categorisation, roles and rights as well as API access are included.
SuitsFor corporations, agencies and insights teams that derive market and trend analyses from social data.
Watch outAccording to the privacy policy, hosting takes place in the USA, not in the EU; the price is only available on request.
Target audiences per provider
- Large enterprises
- Agencies
- Insights & Market Research Teams
Source: quid.com/use-case/social-listening · checked on 11/11/2026
Compared under
Sources: quid.com/frequently-asked-questions, quid.com/privacy and 3 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Team & Approvals1Roles & Permissions
- yesRoles & Permissions
Source: quid.com/use-case/social-listening · checked on 11/11/2026
Analytics1Competitor Benchmark
- yesCompetitor Benchmark
Source: quid.com/solutions/use-case/brand-monitoring · checked on 11/11/2026
Listening & Monitoring9Brand mentions · Web, news & blog sources · Print & broadcast · Review sites as a source …
- yesBrand mentions
- yesWeb, news & blog sources
- yesPrint & broadcast
- yesReview sites as a source
- yesSentiment analysis
- yesShare of Voice
- yesTrend & topic detection
- yesRetroactive data in listening
- yesVisibility in AI answers
Sources: quid.com/solutions/use-case/brand-monitoring, quid.com and 2 more · checked on 11/11/2026
AI Features2AI categorisation · AI evaluation
- yesAI categorisation
- yesAI evaluation
Source: quid.com/q-agents · checked on 11/11/2026
Administration & Security1API access
- yesAPI access
Source: quid.com/use-case/social-listening · checked on 11/11/2026
Service & Support1Provider-managed service
- yesProvider-managed service
Source: quid.com/frequently-asked-questions · checked on 11/11/2026
8 networks
Networks
What Quid can do per network, as described by the provider.
- TikTokListening
- RedditListening
- X (formerly Twitter)Listening
- InstagramListening
- YouTubeListening
- FacebookListening
- BlueskyListening
- PinterestListening
Show full matrix 8 networks × 1 capabilities
| Network | Listening |
|---|---|
| TikTok | yes |
| yes | |
| X (formerly Twitter) | yes |
| yes | |
| YouTube | yes |
| yes | |
| Bluesky | yes |
| yes |
Source: quid.com/use-case/social-listening · checked on 11/11/2026
According to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)not specified
- Hosting: USAyesper provider
- EU-US Data Privacy Frameworknot specified
- ISO 27001 certificationnot specified
- SOC 2 reportnot specified
- Provider headquartered in the EUnono, according to provider
- SSO via SAMLyesyes, per provider
Show all 26 criteria 21 not specified
- yesProvider's GDPR statement
- not specifiedData Processing Agreement (DPA)
- noProvider headquartered in the EU
- not specifiedProvider from the DACH region
- noHosting in the EU
- not specifiedHosting in Germany
- not specifiedChoice of server location
- not specifiedEU-US Data Privacy Framework
- not specifiedEU Standard Contractual Clauses
- not specifiedList of subprocessors
- not specifiedISO 27001 certification
- not specifiedSOC 2 report
- not specifiedBSI C5 attestation
- yesSSO via SAML
- not specifiedUser management via SCIM
- not specifiedRegular penetration tests
- not specifiedTrust Center
- not specifiedMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- yesUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: quid.com/hubfs/GDPR%20Statement%20final%202023%…, quid.com/privacy and 1 more · checked on 11/11/2026
4 listed
Integrations
connections that the provider itself names.
- Slack
- Microsoft Teams
- ChatGPT
- MCP server
Source: quid.com/solutions/our-integrations · checked on 11/11/2026
From third parties
Reviews
Social Rocket does not award a rating of its own. The values of other platforms are shown here, with retrieval dates.
- G24.3/ 5305 Reviews · retrieved on 11/11/2026View at G2
- Capterra4.6/ 543 Reviews · retrieved on 11/11/2026View at Capterra
Social Listening & Monitoring Tools
Alternatives
Tools with the same main category, sorted by the number of features they share with Quid.
Monitoring of mentions across social networks, the web and podcasts
- TikTok
- YouTube
- X (formerly Twitter)
from US$199per month · flat rate · billed annually4.6 / 5, G2, 385 ReviewsEnterprise suite for social listening, inbox and creator search, owned by Cision
- TikTok
- YouTube
- X (formerly Twitter)
- +3
Price on requestno list price published4.1 / 5, G2, 987 ReviewsEnterprise listening from Ipsos with image and logo recognition
- TikTok
- YouTube
- X (formerly Twitter)
Price on requestno list price published4.3 / 5, G2, 152 ReviewsEnterprise listening, today Lumen by Talkwalker, with image recognition
- TikTok
- YouTube
- X (formerly Twitter)
Price on requestno list price published4.3 / 5, G2, 137 Reviews
No information available yet
We have not found verifiable information from the provider for these areas, or have not yet checked them. We do not enter anything we cannot back up with a source.
- Prices and plans
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
14 sources, oldest check on 11/11/2026. quid.com (12) · capterra.com (1) · g2.com (1)
Show all addresses with check date
| 01 | capterra.com/p/144336/NetBase-Social-Web-Platform/reviews/Reviews | checked on 11/11/2026 |
| 02 | g2.com/products/quid-2023-10-05/reviewsReviews | checked on 11/11/2026 |
| 03 | quid.com/Features | checked on 11/11/2026 |
| 04 | quid.com/company/about-usProvider | checked on 11/11/2026 |
| 05 | quid.com/frequently-asked-questionsFeatures, Languages, Costs & Plans | checked on 11/11/2026 |
| 06 | quid.com/hubfs/GDPR%20Statement%20final%202023%201004.pdfPrivacy & Security | checked on 11/11/2026 |
| 07 | quid.com/hubfs/NetBase_Quid_security_policy%20Final%2010.4.23.pdfPrivacy & Security | checked on 11/11/2026 |
| 08 | quid.com/knowledge-hub/resource-library/blog/q-agent-spotlight-the-aeo-website-audit-agentFeatures | checked on 11/11/2026 |
| 09 | quid.com/privacyProvider, Privacy & Security | checked on 11/11/2026 |
| 10 | quid.com/q-agentsFeatures | checked on 11/11/2026 |
| 11 | quid.com/securityPlatforms | checked on 11/11/2026 |
| 12 | quid.com/solutions/our-integrationsIntegrations | checked on 11/11/2026 |
| 13 | quid.com/solutions/use-case/brand-monitoringFeatures | checked on 11/11/2026 |
| 14 | quid.com/use-case/social-listeningTarget audiences, Networks, Positioning, Features | checked on 11/11/2026 |
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.