Tool comparison · DM & Chat Automation
Manychat
Chatbot builder for Instagram, WhatsApp and messengers, built for creators
- Entryfrom US$14per month · billed annually
- Free planyes
- Trial period14 days
- InterfaceEnglishnot in German
- Hosting according to providerGermany
- Third-party rating4.5 / 5G2 · 165 Reviews
- TikTok
- Facebook Messenger
- Telegram
- Web app
- iOS app
- Android app
- API
Classification
In brief
Summarised from the provider's information. Not a test verdict.
Comment-to-DM, story replies and keyword triggers can be automated, along with Chatbot flows, an AI chat agent, lead capture and WhatsApp newsletters. A Social Inbox with tags, tasks and roles is included, as is the option to send a link only after the user follows. There is a free plan.
SuitsFor creators, agencies and shops that want to build DM flows without programming.
Watch outAlongside the free plan, there are usage-based costs.
Target audiences per provider
- Creator & Influencer
- Agencies
- Online shops & D2C brands
Source: manychat.com · checked on 11/11/2026
Sources: apps.apple.com/us/app/manychat/id1460129210, help.manychat.com/es/articles/17742189-plan-free and 4 more · checked on 11/11/2026
Controlled vocabulary
Features
The same terms as in every other profile. Anything not listed has not been reviewed by us yet.
Team & Approvals2Assign tasks · Roles & Permissions
- yesAssign tasks
- yesRoles & Permissions
Sources: help.manychat.com/en/articles/17742201-business…, manychat.com/pricing · checked on 11/11/2026
Inbox & Community4Social Inbox · Reply to direct messages · Tags & labels in the inbox · Inbox automation
- yesSocial Inbox
- yesReply to direct messages
- yesTags & labels in the inbox
- yesInbox automation
Sources: manychat.com/pricing, help.manychat.com/en/articles/17742197-pro-plan · checked on 11/11/2026
Automation & Chat9Comment-to-DM · Automate story replies · Keyword triggers in DMs · Chatbot flows …
- yesComment-to-DM
- yesAutomate story replies
- yesKeyword triggers in DMs
- yesChatbot flows
- yesAI chat agent
- yesLead capture in chat
- yesHandover to staff
- yesWhatsApp newsletter
- yesLink only after following
Sources: manychat.com/blog/key-instagram-automation-feat…, help.manychat.com/en/articles/17742191-essentia… and 3 more · checked on 11/11/2026
AI Features2Rewrite per network with AI · AI reply suggestions
- yesRewrite per network with AI
- yesAI reply suggestions
Source: manychat.com/product/ai · checked on 11/11/2026
Administration & Security1API access
- yesAPI access
Source: manychat.com/integrations · checked on 11/11/2026
5 networks
Networks
What Manychat can do per network, as described by the provider.
- InstagramDM automation
- TikTokDM automation
- Facebook MessengerDM automation
- WhatsAppDM automation
- TelegramDM automation
Show full matrix 5 networks × 1 capabilities
| Network | DM automation |
|---|---|
| yes | |
| TikTok | yes |
| Facebook Messenger | yes |
| yes | |
| Telegram | yes |
Source: help.manychat.com/en/articles/17742201-business… · checked on 11/11/2026
Per pricing page
Costs & Plans
Amounts as the provider displays them. Limits per plan, where stated.
Free
US$0
per month · billed monthly
Essential
US$14
per month · billed annually
US$17 with monthly paymentPro
US$29
per month · billed annually
US$39 with monthly paymentBusiness
US$69
per month · billed annually
US$99 with monthly paymentAdvanced
US$139
per month · billed annually
US$199 with monthly payment
Source: manychat.com/pricing · checked on 11/11/2026
Current prices from the providerAccording to the provider
Privacy & Security
We reproduce what the provider states. This is not a legal assessment.
- Provider's GDPR statementyesyes, per provider
- Data Processing Agreement (DPA)yesyes, per provider
- Hosting: Germanyyesper provider
- EU-US Data Privacy Frameworkyesyes, per provider
- ISO 27001 certificationyesyes, per provider
- SOC 2 reportnot specified
- EU Standard Contractual Clausesyesyes, per provider
- List of subprocessorsyesyes, per provider
- Regular penetration testsyesyes, per provider
- Meta Business Partneryesyes, per provider
Show all 26 criteria 16 not specified
- yesProvider's GDPR statement
- yesData Processing Agreement (DPA)
- not specifiedProvider headquartered in the EU
- not specifiedProvider from the DACH region
- yesHosting in the EU
- yesHosting in Germany
- not specifiedChoice of server location
- yesEU-US Data Privacy Framework
- yesEU Standard Contractual Clauses
- yesList of subprocessors
- yesISO 27001 certification
- not specifiedSOC 2 report
- not specifiedBSI C5 attestation
- not specifiedSSO via SAML
- not specifiedUser management via SCIM
- yesRegular penetration tests
- not specifiedTrust Center
- yesMeta Business Partner
- not specifiedTikTok Marketing Partner
- not specifiedLinkedIn Marketing Partner
- not specifiedCustomer data not used for AI training
- not specifiedAccessibility statement
- not specifiedUS hosting
- not specifiedHosting in Switzerland
- not specifiedCISIS12 certification
- not specifiedMeta Tech Provider
Sources: manychat.com/security, manychat.com/legal/dpa and 3 more · checked on 11/11/2026
5 listed
Integrations
connections that the provider itself names.
- Zapier
- HubSpot
- Mailchimp
- Klaviyo
- Google Sheets
Sources: manychat.com/integrations, help.manychat.com/en/articles/17741902-google-s… · checked on 11/11/2026
From third parties
Reviews
Social Rocket does not award a rating of its own. The values of other platforms are shown here, with retrieval dates.
- OMR Reviews4.8/ 55 Reviews · retrieved on 11/11/2026View at OMR Reviews
- G24.5/ 5165 Reviews · retrieved on 11/11/2026View at G2
- Capterra4.6/ 572 Reviews · retrieved on 11/11/2026View at Capterra
- Trustpilot2.0/ 5314 Reviews · retrieved on 11/11/2026rates the company (service, billing), not the softwareView at Trustpilot
DM & Chat Automation
Alternatives
Tools with the same main category, sorted by the number of features they share with Manychat.
Marketing platform with chatbots for Instagram, WhatsApp and Telegram
- Facebook Messenger
- Telegram
- TikTok
from €8.80per month · billed annually4.6 / 5, G2, 727 ReviewsGerman messaging inbox for WhatsApp, Instagram and Messenger
- Facebook Messenger
- Telegram
from €89per month · flat rate · billed monthly4.6 / 5, G2, 123 ReviewsInstagram DM automation with scheduling and CRM for creators and coaches
from €12.99per month · billed monthly5.0 / 5, G2, 1 ReviewsMessaging platform for customer dialogue via WhatsApp, Instagram and Telegram
- TikTok
- Facebook Messenger
- Telegram
from US$79per month · flat rate · billed annually4.8 / 5, G2, 568 Reviews
Status 11/11/2026
Sources
Every page this profile is drawn from, with the date it was checked. The status shown above is the oldest of this data.
21 sources, oldest check on 11/11/2026. manychat.com (10) · help.manychat.com (5) · apps.apple.com (1) · community.manychat.com (1) · omr.com (1) · capterra.com (1) · g2.com (1) · trustpilot.com (1)
Show all addresses with check date
Method
How to read this profile
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Reviews come from third parties
Ratings come from OMR Reviews, G2 or Capterra, each with the number of reviews and the retrieval date. Each row in a list shows the same platform: the one on which most tools in the list are rated. Under 10 reviews, the rating is shown without a bar. Trustpilot and app stores rate the company or the app; they appear only in the profile. Social Rocket does not award its own rating.