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Tool comparison · Alternatives

Alternatives to Chatfuel

10 tools with the same main category (DM & Chat Automation). Each row shows what the tool shares with Chatfuel, what it additionally offers there and what it does not.

Comparison basis

Chatfuel

Chatbot builder for Instagram, Facebook and WhatsApp with AI agent

  • Instagram
  • Facebook
  • Facebook Messenger
  • WhatsApp
  • TikTok

13 features used · 5 networks

from US$18per monthbilled annually
View profile
As of: 11/11/202610 AlternativesHow we compareLinks to vendors may be affiliate links; each one is then labelled individually. The order never depends on whether a vendor pays a commission.

10 Alternatives

Reviews: G2 (for 8 of 10 tools)

Order: by the number of features that both tools have according to the provider, then alphabetical. No separate rating; the sorting does not account for whether a provider pays a commission.

  1. SendPulse

    Marketing platform with chatbots for Instagram, WhatsApp and Telegram

    10 shared+0 additional14 not documented at Chatfuel3 not covered by the alternative

    4.6 / 5, G2, 727 Reviews
    additionally
    • Telegram
    • LinkedIn
    from €8.80per monthbilled annually
    Details for SendPulse

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel14

    Planning & Publishing: RSS & Blog Autopost

    Team & Approvals: Internal comments, Assign tasks

    Inbox & Community: Social Inbox, Reply to direct messages, Reply templates, Tags & labels in the inbox

    Automation & Chat: Keyword triggers in DMs

    AI Features: AI reply suggestions, AI translation, Choice of AI model

    Administration & Security: Two-factor authentication

    Service & Support: Live chat support, Academy & training

    Used at Chatfuel, not here3

    Automation & Chat: Payments & booking in chat

    Ads: Creative analytics

    Service & Support: Dedicated point of contact

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of SendPulse, published by the provider
    Provider imagesendpulse.com

    Plans

    Free
    €0
    per month · billed monthly
    Pro
    €11
    per month · billed monthly
    Pro (yearly)
    €8.80
    per month · billed annually
    View profileTo vendorAlternatives

    18 sources · checked on 11/11/2026 · View sources

  2. Superchat

    German messaging inbox for WhatsApp, Instagram and Messenger

    10 shared+0 additional20 not documented at Chatfuel3 not covered by the alternative

    4.6 / 5, G2, 123 Reviews
    additionally
    • Telegram
    without
    • Facebook
    • TikTok
    from €89per month · flat ratebilled monthly
    Details for Superchat

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel20

    Planning & Publishing: Workflow automation

    Team & Approvals: Internal comments, Assign tasks, Roles & Permissions, Change log

    Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox

    Automation & Chat: Keyword triggers in DMs

    AI Features: AI credits

    Employee Advocacy: Internal communications

    Reviews: Aggregate reviews, Request reviews

    Administration & Security: Single Sign-On, Two-factor authentication

    Service & Support: Onboarding included, Live chat support, Phone support, Help center in German, Academy & training

    Used at Chatfuel, not here3

    Inbox & Community: Social CRM

    Automation & Chat: Payments & booking in chat

    Ads: Creative analytics

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of Superchat, published by the provider
    Provider imagesuperchat.com

    Plans

    Free
    €0
    per month · billed monthly
    Basic
    €89
    per month · flat rate · billed monthly
    Professional
    €149
    per month · flat rate · billed monthly
    Advanced
    €299
    per month · flat rate · billed monthly

    + 1 more plans in profile

    View profileTo vendorAlternatives

    16 sources · checked on 11/11/2026 · View sources

  3. charles

    Chat automation for online retail with WhatsApp, Instagram and Messenger

    9 shared+0 additional12 not documented at Chatfuel4 not covered by the alternative

    4.8 / 5, G2, 33 Reviews
    without
    • Facebook
    • TikTok
    Price on requestno list price published
    Details for charles

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel12

    Planning & Publishing: Drafts & Templates, Bundle campaigns

    Team & Approvals: Assign tasks

    Analytics: Social media ROI, Website traffic from social

    Inbox & Community: Social Inbox, Reply to direct messages, Helpdesk integration

    AI Features: Brand voice for AI, AI evaluation, Choice of AI model

    Ads: A/B tests

    Used at Chatfuel, not here4

    Automation & Chat: Automate story replies, Payments & booking in chat

    Ads: Creative analytics

    Service & Support: Dedicated point of contact

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of charles, published by the provider
    Provider imagehello-charles.com

    Plans

    Price on request only

    View profileTo vendorAlternatives

    14 sources · checked on 11/11/2026 · View sources

  4. Inrō

    Instagram DM automation with scheduling and CRM for creators and coaches

    9 shared+0 additional26 not documented at Chatfuel4 not covered by the alternative

    5.0 / 5, G2, 1 Reviews
    without
    • Facebook
    • Facebook Messenger
    • WhatsApp
    • TikTok
    from €12.99per monthbilled monthly
    Details for Inrō

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel26

    Planning & Publishing: Schedule posts, Automatic publishing, Drafts & Templates, UTM parameters

    Team & Approvals: Roles & Permissions, Change log

    Network-Specific Features: Schedule Reels, Schedule Stories, Carousel posts, Tag people, Collab posts, Add location, Cover image for videos, Alt texts

    Analytics: Post analysis, Video & Reels analytics

    Inbox & Community: Reply to direct messages, Tags & labels in the inbox

    Automation & Chat: Keyword triggers in DMs, Official Meta API only, Link only after following

    AI Features: AI credits

    Administration & Security: Unlimited users

    Service & Support: Live chat support, Phone support, Provider-managed service

    Used at Chatfuel, not here4

    Automation & Chat: WhatsApp newsletter, Payments & booking in chat, Website chat widget

    Ads: Creative analytics

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of Inrō, published by the provider
    Provider imageinro.social

    Plans14 day trial

    Free
    €0
    per month · billed monthly
    Pro (monthly)
    €12.99
    per month · billed monthly
    Pro (annual)
    €104.08
    per month · billed annually, converted
    Managed Account
    €299
    per month · billed monthly
    View profileTo vendorAlternatives

    10 sources · checked on 11/11/2026 · View sources

  5. Lime Connect

    Messaging platform from Germany, formerly Userlike, with chatbot and social inbox

    8 shared+0 additional12 not documented at Chatfuel5 not covered by the alternative

    4.4 / 5, G2, 453 Reviews
    additionally
    • Telegram
    without
    • Facebook
    • TikTok
    from €87per month · flat ratebilled annually
    Details for Lime Connect

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel12

    Planning & Publishing: Workflow automation

    Team & Approvals: Roles & Permissions, Change log

    Inbox & Community: Social Inbox, Reply to direct messages, Reply templates

    AI Features: AI reply suggestions, AI translation

    Administration & Security: Single Sign-On

    Service & Support: Onboarding included, Live chat support, Phone support

    Used at Chatfuel, not here5

    Inbox & Community: Social CRM

    Automation & Chat: Comment-to-DM, Automate story replies, Payments & booking in chat

    Ads: Creative analytics

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of Lime Connect, published by the provider
    Provider imageconnect.lime-technologies.com

    Plans14 day trial

    Free
    €0
    per month · billed monthly
    Pro
    €105
    per month · flat rate · billed monthly
    Pro (annual)
    €87
    per month · flat rate · billed annually
    Enterprise
    no price information
    View profileTo vendorAlternatives

    16 sources · checked on 11/11/2026 · View sources

  6. Manychat

    Chatbot builder for Instagram, WhatsApp and messengers, built for creators

    8 shared+0 additional10 not documented at Chatfuel5 not covered by the alternative

    4.5 / 5, G2, 165 Reviews
    additionally
    • Telegram
    without
    • Facebook
    from US$14per monthbilled annually
    Details for Manychat

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel10

    Team & Approvals: Assign tasks, Roles & Permissions

    Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox, Inbox automation

    Automation & Chat: Keyword triggers in DMs, Link only after following

    AI Features: Rewrite per network with AI, AI reply suggestions

    Used at Chatfuel, not here5

    Inbox & Community: Social CRM

    Automation & Chat: Payments & booking in chat, Website chat widget

    Ads: Creative analytics

    Service & Support: Dedicated point of contact

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of Manychat, published by the provider
    Provider imagemanychat.com

    Plans14 day trial

    Free
    US$0
    per month · billed monthly
    Essential
    US$14
    per month · billed annually
    Pro
    US$29
    per month · billed annually
    Business
    US$69
    per month · billed annually

    + 1 more plans in profile

    View profileTo vendorAlternatives

    21 sources · checked on 11/11/2026 · View sources

  7. respond.io

    Messaging platform for customer dialogue via WhatsApp, Instagram and Telegram

    8 shared+0 additional15 not documented at Chatfuel5 not covered by the alternative

    4.8 / 5, G2, 568 Reviews
    additionally
    • Telegram
    without
    • Facebook
    from US$79per month · flat ratebilled annually
    Details for respond.io

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel15

    Planning & Publishing: Workflow automation

    Team & Approvals: Internal comments, Assign tasks, Multiple brands/workspaces

    Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox, Helpdesk integration

    AI Features: AI reply suggestions, AI credits

    Administration & Security: Single Sign-On, Two-factor authentication, Unlimited users

    Service & Support: Onboarding included, Live chat support

    Used at Chatfuel, not here5

    Automation & Chat: Comment-to-DM, Automate story replies, Payments & booking in chat

    Ads: Creative analytics

    Service & Support: Dedicated point of contact

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of respond.io, published by the provider
    Provider imagerespond.io

    Plans7 day trial

    Starter
    US$79
    per month · flat rate · billed annually
    Growth
    US$159
    per month · flat rate · billed annually
    Advanced
    US$279
    per month · flat rate · billed annually
    Enterprise
    no price information
    View profileTo vendorAlternatives

    15 sources · checked on 11/11/2026 · View sources

  8. LinkDM

    Instagram and Facebook chat automation with link page builder

    5 shared+0 additional4 not documented at Chatfuel8 not covered by the alternative

    no review at G2
    without
    • Facebook Messenger
    • WhatsApp
    • TikTok
    from US$19per monthbilled monthly
    Details for LinkDM

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel4

    Planning & Publishing: Drafts & Templates

    Automation & Chat: Keyword triggers in DMs, Official Meta API only, Automation for older comments

    Used at Chatfuel, not here8

    Inbox & Community: Social CRM

    Automation & Chat: AI chat agent, Handover to staff, WhatsApp newsletter, Payments & booking in chat, Website chat widget

    Ads: Creative analytics

    Administration & Security: API access

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of LinkDM, published by the provider
    Provider imagelinkdm.com

    Plans

    Free
    US$0
    per month · billed monthly
    Pro
    US$19
    per month · billed monthly
    Pro (yearly)
    US$15.17
    per month · billed annually, converted
    Platinum+
    US$99
    per month · billed monthly

    + 1 more plans in profile

    View profileTo vendorAlternatives

    8 sources · checked on 11/11/2026 · View sources

  9. CreatorFlow

    Instagram DM automation for creators in Spain

    4 shared+0 additional10 not documented at Chatfuel9 not covered by the alternative

    no review at G2
    without
    • Facebook
    • Facebook Messenger
    • WhatsApp
    • TikTok
    from US$12per month · flat ratebilled annually
    Details for CreatorFlow

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel10

    Team & Approvals: Roles & Permissions, Multiple brands/workspaces

    Analytics: Post analysis

    Reporting: CSV/Excel export

    Automation & Chat: Keyword triggers in DMs, Automation for older comments, Link only after following

    Design: Template library

    Service & Support: Live chat support, Academy & training

    Used at Chatfuel, not here9

    Automation & Chat: Chatbot flows, AI chat agent, Handover to staff, WhatsApp newsletter, Payments & booking in chat, Website chat widget

    Ads: Creative analytics

    Administration & Security: API access

    Service & Support: Dedicated point of contact

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of CreatorFlow, published by the provider
    Provider imagecreatorflow.so

    Plans14 day trial

    Free
    US$0
    per month · billed monthly
    Pro
    US$12
    per month · flat rate · billed annually
    Growth
    US$24
    per month · flat rate · billed annually
    Agency
    no price information
    View profileTo vendorAlternatives

    10 sources · checked on 11/11/2026 · View sources

  10. Sinch Engage

    Business messaging from Sinch with WhatsApp and Messenger

    3 shared+0 additional12 not documented at Chatfuel10 not covered by the alternative

    4.5 / 5, G2, 65 Reviews
    without
    • Facebook
    • TikTok
    from €59per month · flat ratebilled monthly
    Details for Sinch Engage

    Additionally used compared to Chatfuel0

    nothing

    Documented here, no information at Chatfuel12

    Planning & Publishing: Workflow automation

    Team & Approvals: Assign tasks, Roles & Permissions

    Reporting: Automated report delivery

    Inbox & Community: Social Inbox, Reply to direct messages, Reply templates

    Administration & Security: Single Sign-On

    Service & Support: Onboarding included, Live chat support, Phone support, Help center in German

    Used at Chatfuel, not here10

    Inbox & Community: Social CRM

    Automation & Chat: Comment-to-DM, Automate story replies, Chatbot flows, AI chat agent, Lead capture in chat, Handover to staff, Payments & booking in chat, Website chat widget

    Ads: Creative analytics

    "Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.

    Preview image of Sinch Engage, published by the provider
    Provider imagesinch.com

    Plans14 day trial

    Basics
    €59
    per month · flat rate · billed monthly
    Konversationen
    €89
    per month · flat rate · billed monthly
    Pro
    €139
    per month · flat rate · billed monthly
    Pro Plus
    €399
    per month · flat rate · billed monthly

    + 1 more plans in profile

    View profileTo vendorAlternatives

    13 sources · checked on 11/11/2026 · View sources

All 10 alternatives shown

All tools in DM & Chat Automation

Method

How the comparison is made

The whole method

  • Every claim has a source

    For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.

  • Unknown stays unknown

    If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.

  • Commission does not change the order

    The default order counts the features both tools offer according to the provider, then alphabetical order applies; for a discontinued tool, the successor comes first. You can sort by entry price or name. The sorting does not account for whether a provider pays commission. Advertising links are labelled individually.