Tool comparison · Alternatives
Alternatives to SendPulse
10 tools with the same main category (DM & Chat Automation). Each row shows what the tool shares with SendPulse, what it additionally offers there and what it does not.
- Facebook Messenger
- Telegram
- TikTok
24 features used · 7 networks
Order: by the number of features that both tools have according to the provider, then alphabetical. No separate rating; the sorting does not account for whether a provider pays a commission.
Superchat
German messaging inbox for WhatsApp, Instagram and Messenger
18 shared+0 additional12 not documented at SendPulse6 not covered by the alternative
4.6 / 5, G2, 123 Reviewswithout- TikTok
from €89per month · flat ratebilled monthlyDetails for Superchat
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse12
Planning & Publishing: Workflow automation
Team & Approvals: Roles & Permissions, Change log
AI Features: AI credits
Employee Advocacy: Internal communications
Reviews: Aggregate reviews, Request reviews
Administration & Security: Single Sign-On
Service & Support: Onboarding included, Dedicated point of contact, Phone support, Help center in German
Used at SendPulse, not here6
Planning & Publishing: RSS & Blog Autopost
Inbox & Community: Reply templates, Social CRM
AI Features: AI reply suggestions, AI translation, Choice of AI model
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagesuperchat.com Plans
- Free
- €0
per month · billed monthly - Basic
- €89
per month · flat rate · billed monthly - Professional
- €149
per month · flat rate · billed monthly - Advanced
- €299
per month · flat rate · billed monthly
+ 1 more plans in profile
respond.io
Messaging platform for customer dialogue via WhatsApp, Instagram and Telegram
16 shared+0 additional7 not documented at SendPulse8 not covered by the alternative
4.8 / 5, G2, 568 Reviewswithoutfrom US$79per month · flat ratebilled annuallyDetails for respond.io
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse7
Planning & Publishing: Workflow automation
Team & Approvals: Multiple brands/workspaces
Inbox & Community: Helpdesk integration
AI Features: AI credits
Administration & Security: Single Sign-On, Unlimited users
Service & Support: Onboarding included
Used at SendPulse, not here8
Planning & Publishing: RSS & Blog Autopost
Inbox & Community: Reply templates
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs
AI Features: AI translation, Choice of AI model
Service & Support: Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagerespond.io Plans7 day trial
- Starter
- US$79
per month · flat rate · billed annually - Growth
- US$159
per month · flat rate · billed annually - Advanced
- US$279
per month · flat rate · billed annually - Enterprise
- no price information
Manychat
Chatbot builder for Instagram, WhatsApp and messengers, built for creators
14 shared+0 additional4 not documented at SendPulse10 not covered by the alternative
4.5 / 5, G2, 165 Reviewswithoutfrom US$14per monthbilled annuallyDetails for Manychat
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse4
Team & Approvals: Roles & Permissions
Inbox & Community: Inbox automation
Automation & Chat: Link only after following
AI Features: Rewrite per network with AI
Used at SendPulse, not here10
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments
Inbox & Community: Reply templates, Social CRM
Automation & Chat: Website chat widget
AI Features: AI translation, Choice of AI model
Administration & Security: Two-factor authentication
Service & Support: Live chat support, Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagemanychat.com Plans14 day trial
- Free
- US$0
per month · billed monthly - Essential
- US$14
per month · billed annually - Pro
- US$29
per month · billed annually - Business
- US$69
per month · billed annually
+ 1 more plans in profile
charles
Chat automation for online retail with WhatsApp, Instagram and Messenger
13 shared+0 additional8 not documented at SendPulse11 not covered by the alternative
4.8 / 5, G2, 33 Reviewswithout- Telegram
- TikTok
Price on requestno list price publishedDetails for charles
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse8
Planning & Publishing: Drafts & Templates, Bundle campaigns
Analytics: Social media ROI, Website traffic from social
Inbox & Community: Helpdesk integration
AI Features: Brand voice for AI, AI evaluation
Ads: A/B tests
Used at SendPulse, not here11
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments
Inbox & Community: Reply templates, Tags & labels in the inbox
Automation & Chat: Automate story replies, Keyword triggers in DMs
AI Features: AI reply suggestions, AI translation
Administration & Security: Two-factor authentication
Service & Support: Live chat support, Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagehello-charles.com Plans
Price on request only
Lime Connect
Messaging platform from Germany, formerly Userlike, with chatbot and social inbox
13 shared+0 additional7 not documented at SendPulse11 not covered by the alternative
4.4 / 5, G2, 453 Reviewswithout- TikTok
from €87per month · flat ratebilled annuallyDetails for Lime Connect
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse7
Planning & Publishing: Workflow automation
Team & Approvals: Roles & Permissions, Change log
Administration & Security: Single Sign-On
Service & Support: Onboarding included, Dedicated point of contact, Phone support
Used at SendPulse, not here11
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Tags & labels in the inbox, Social CRM
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs
AI Features: Choice of AI model
Administration & Security: Two-factor authentication
Service & Support: Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imageconnect.lime-technologies.com Plans14 day trial
- Free
- €0
per month · billed monthly - Pro
- €105
per month · flat rate · billed monthly - Pro (annual)
- €87
per month · flat rate · billed annually - Enterprise
- no price information
Inrō
Instagram DM automation with scheduling and CRM for creators and coaches
12 shared+0 additional23 not documented at SendPulse12 not covered by the alternative
5.0 / 5, G2, 1 Reviewswithout- Facebook Messenger
- Telegram
- TikTok
from €12.99per monthbilled monthlyDetails for Inrō
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse23
Planning & Publishing: Schedule posts, Automatic publishing, Drafts & Templates, UTM parameters
Team & Approvals: Roles & Permissions, Change log
Network-Specific Features: Schedule Reels, Schedule Stories, Carousel posts, Tag people, Collab posts, Add location, Cover image for videos, Alt texts
Analytics: Post analysis, Video & Reels analytics
Automation & Chat: Official Meta API only, Link only after following
AI Features: AI credits
Administration & Security: Unlimited users
Service & Support: Dedicated point of contact, Phone support, Provider-managed service
Used at SendPulse, not here12
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Social Inbox, Reply templates
Automation & Chat: WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions, AI translation, Choice of AI model
Administration & Security: Two-factor authentication
Service & Support: Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imageinro.social Plans14 day trial
- Free
- €0
per month · billed monthly - Pro (monthly)
- €12.99
per month · billed monthly - Pro (annual)
- €104.08
per month · billed annually, converted - Managed Account
- €299
per month · billed monthly
Chatfuel
Chatbot builder for Instagram, Facebook and WhatsApp with AI agent
10 shared+0 additional3 not documented at SendPulse14 not covered by the alternative
4.4 / 5, G2, 45 Reviewswithout- Telegram
from US$18per monthbilled annuallyDetails for Chatfuel
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse3
Automation & Chat: Payments & booking in chat
Ads: Creative analytics
Service & Support: Dedicated point of contact
Used at SendPulse, not here14
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Social Inbox, Reply to direct messages, Reply templates, Tags & labels in the inbox
Automation & Chat: Keyword triggers in DMs
AI Features: AI reply suggestions, AI translation, Choice of AI model
Administration & Security: Two-factor authentication
Service & Support: Live chat support, Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagechatfuel.com Plans
- Business S
- US$18
per month · billed annually - Business M
- US$40.50
per month - Business L
- US$81
per month - Business XL
- US$153
per month
+ 6 more plans in profile
CreatorFlow
Instagram DM automation for creators in Spain
7 shared+0 additional7 not documented at SendPulse17 not covered by the alternative
no review at G2without- Facebook Messenger
- Telegram
- TikTok
from US$12per month · flat ratebilled annuallyDetails for CreatorFlow
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse7
Team & Approvals: Roles & Permissions, Multiple brands/workspaces
Analytics: Post analysis
Reporting: CSV/Excel export
Automation & Chat: Automation for older comments, Link only after following
Design: Template library
Used at SendPulse, not here17
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Social Inbox, Reply to direct messages, Reply templates, Tags & labels in the inbox
Automation & Chat: Chatbot flows, AI chat agent, Handover to staff, WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions, AI translation, Choice of AI model
Administration & Security: Two-factor authentication, API access
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagecreatorflow.so Plans14 day trial
- Free
- US$0
per month · billed monthly - Pro
- US$12
per month · flat rate · billed annually - Growth
- US$24
per month · flat rate · billed annually - Agency
- no price information
Sinch Engage
Business messaging from Sinch with WhatsApp and Messenger
7 shared+0 additional8 not documented at SendPulse17 not covered by the alternative
4.5 / 5, G2, 65 Reviewswithout- Telegram
- TikTok
from €59per month · flat ratebilled monthlyDetails for Sinch Engage
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse8
Planning & Publishing: Workflow automation
Team & Approvals: Roles & Permissions
Reporting: Automated report delivery
Administration & Security: Single Sign-On
Service & Support: Onboarding included, Dedicated point of contact, Phone support, Help center in German
Used at SendPulse, not here17
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments
Inbox & Community: Tags & labels in the inbox, Social CRM
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs, Chatbot flows, AI chat agent, Lead capture in chat, Handover to staff, Website chat widget
AI Features: AI reply suggestions, AI translation, Choice of AI model
Administration & Security: Two-factor authentication
Service & Support: Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagesinch.com Plans14 day trial
- Basics
- €59
per month · flat rate · billed monthly - Konversationen
- €89
per month · flat rate · billed monthly - Pro
- €139
per month · flat rate · billed monthly - Pro Plus
- €399
per month · flat rate · billed monthly
+ 1 more plans in profile
LinkDM
Instagram and Facebook chat automation with link page builder
5 shared+0 additional4 not documented at SendPulse19 not covered by the alternative
no review at G2without- Facebook Messenger
- Telegram
- TikTok
from US$19per monthbilled monthlyDetails for LinkDM
Additionally used compared to SendPulse0
nothing
Documented here, no information at SendPulse4
Planning & Publishing: Drafts & Templates
Automation & Chat: Official Meta API only, Automation for older comments
Service & Support: Dedicated point of contact
Used at SendPulse, not here19
Planning & Publishing: RSS & Blog Autopost
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Social Inbox, Reply to direct messages, Reply templates, Tags & labels in the inbox, Social CRM
Automation & Chat: AI chat agent, Handover to staff, WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions, AI translation, Choice of AI model
Administration & Security: Two-factor authentication, API access
Service & Support: Live chat support, Academy & training
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagelinkdm.com Plans
- Free
- US$0
per month · billed monthly - Pro
- US$19
per month · billed monthly - Pro (yearly)
- US$15.17
per month · billed annually, converted - Platinum+
- US$99
per month · billed monthly
+ 1 more plans in profile
All 10 alternatives shown
All tools in DM & Chat Automation
Method
How the comparison is made
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Commission does not change the order
The default order counts the features both tools offer according to the provider, then alphabetical order applies; for a discontinued tool, the successor comes first. You can sort by entry price or name. The sorting does not account for whether a provider pays commission. Advertising links are labelled individually.