Tool comparison · Alternatives
Alternatives to respond.io
10 tools with the same main category (DM & Chat Automation). Each row shows what the tool shares with respond.io, what it additionally offers there and what it does not.
Comparison basis
respond.io
Messaging platform for customer dialogue via WhatsApp, Instagram and Telegram
- TikTok
- Facebook Messenger
- Telegram
23 features used · 5 networks
Order: by the number of features that both tools have according to the provider, then alphabetical. No separate rating; the sorting does not account for whether a provider pays a commission.
Superchat
German messaging inbox for WhatsApp, Instagram and Messenger
18 shared+0 additional12 not documented at respond.io5 not covered by the alternative
4.6 / 5, G2, 123 Reviewswithout- TikTok
from €89per month · flat ratebilled monthlyDetails for Superchat
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io12
Team & Approvals: Roles & Permissions, Change log
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs
Employee Advocacy: Internal communications
Reviews: Aggregate reviews, Request reviews
Service & Support: Dedicated point of contact, Phone support, Help center in German, Academy & training
Used at respond.io, not here5
Team & Approvals: Multiple brands/workspaces
Inbox & Community: Social CRM, Helpdesk integration
AI Features: AI reply suggestions
Administration & Security: Unlimited users
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagesuperchat.com Plans
- Free
- €0
per month · billed monthly - Basic
- €89
per month · flat rate · billed monthly - Professional
- €149
per month · flat rate · billed monthly - Advanced
- €299
per month · flat rate · billed monthly
+ 1 more plans in profile
SendPulse
Marketing platform with chatbots for Instagram, WhatsApp and Telegram
16 shared+0 additional8 not documented at respond.io7 not covered by the alternative
4.6 / 5, G2, 727 Reviewsadditionallyfrom €8.80per monthbilled annuallyDetails for SendPulse
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io8
Planning & Publishing: RSS & Blog Autopost
Inbox & Community: Reply templates
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs
AI Features: AI translation, Choice of AI model
Service & Support: Academy & training
Used at respond.io, not here7
Planning & Publishing: Workflow automation
Team & Approvals: Multiple brands/workspaces
Inbox & Community: Helpdesk integration
AI Features: AI credits
Administration & Security: Single Sign-On, Unlimited users
Service & Support: Onboarding included
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagesendpulse.com Plans
- Free
- €0
per month · billed monthly - Pro
- €11
per month · billed monthly - Pro (yearly)
- €8.80
per month · billed annually
Lime Connect
Messaging platform from Germany, formerly Userlike, with chatbot and social inbox
14 shared+0 additional6 not documented at respond.io9 not covered by the alternative
4.4 / 5, G2, 453 Reviewswithout- TikTok
from €87per month · flat ratebilled annuallyDetails for Lime Connect
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io6
Team & Approvals: Roles & Permissions, Change log
Inbox & Community: Reply templates
AI Features: AI translation
Service & Support: Dedicated point of contact, Phone support
Used at respond.io, not here9
Team & Approvals: Internal comments, Assign tasks, Multiple brands/workspaces
Inbox & Community: Tags & labels in the inbox, Social CRM, Helpdesk integration
AI Features: AI credits
Administration & Security: Two-factor authentication, Unlimited users
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imageconnect.lime-technologies.com Plans14 day trial
- Free
- €0
per month · billed monthly - Pro
- €105
per month · flat rate · billed monthly - Pro (annual)
- €87
per month · flat rate · billed annually - Enterprise
- no price information
charles
Chat automation for online retail with WhatsApp, Instagram and Messenger
12 shared+0 additional9 not documented at respond.io11 not covered by the alternative
4.8 / 5, G2, 33 Reviewswithout- TikTok
- Telegram
Price on requestno list price publishedDetails for charles
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io9
Planning & Publishing: Drafts & Templates, Bundle campaigns
Analytics: Social media ROI, Website traffic from social
Automation & Chat: Comment-to-DM
AI Features: Brand voice for AI, AI evaluation, Choice of AI model
Ads: A/B tests
Used at respond.io, not here11
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Multiple brands/workspaces
Inbox & Community: Tags & labels in the inbox
AI Features: AI reply suggestions, AI credits
Administration & Security: Single Sign-On, Two-factor authentication, Unlimited users
Service & Support: Onboarding included, Live chat support
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagehello-charles.com Plans
Price on request only
Inrō
Instagram DM automation with scheduling and CRM for creators and coaches
11 shared+0 additional24 not documented at respond.io12 not covered by the alternative
5.0 / 5, G2, 1 Reviewswithout- TikTok
- Facebook Messenger
- Telegram
from €12.99per monthbilled monthlyDetails for Inrō
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io24
Planning & Publishing: Schedule posts, Automatic publishing, Drafts & Templates, UTM parameters
Team & Approvals: Roles & Permissions, Change log
Network-Specific Features: Schedule Reels, Schedule Stories, Carousel posts, Tag people, Collab posts, Add location, Cover image for videos, Alt texts
Analytics: Post analysis, Video & Reels analytics
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs, Official Meta API only, Link only after following
Service & Support: Dedicated point of contact, Phone support, Provider-managed service
Used at respond.io, not here12
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Assign tasks, Multiple brands/workspaces
Inbox & Community: Social Inbox, Helpdesk integration
Automation & Chat: WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions
Administration & Security: Single Sign-On, Two-factor authentication
Service & Support: Onboarding included
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imageinro.social Plans14 day trial
- Free
- €0
per month · billed monthly - Pro (monthly)
- €12.99
per month · billed monthly - Pro (annual)
- €104.08
per month · billed annually, converted - Managed Account
- €299
per month · billed monthly
Manychat
Chatbot builder for Instagram, WhatsApp and messengers, built for creators
11 shared+0 additional7 not documented at respond.io12 not covered by the alternative
4.5 / 5, G2, 165 Reviewssame networks as respond.iofrom US$14per monthbilled annuallyDetails for Manychat
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io7
Team & Approvals: Roles & Permissions
Inbox & Community: Inbox automation
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs, Link only after following
AI Features: Rewrite per network with AI
Used at respond.io, not here12
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Multiple brands/workspaces
Inbox & Community: Social CRM, Helpdesk integration
Automation & Chat: Website chat widget
AI Features: AI credits
Administration & Security: Single Sign-On, Two-factor authentication, Unlimited users
Service & Support: Onboarding included, Live chat support
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagemanychat.com Plans14 day trial
- Free
- US$0
per month · billed monthly - Essential
- US$14
per month · billed annually - Pro
- US$29
per month · billed annually - Business
- US$69
per month · billed annually
+ 1 more plans in profile
Sinch Engage
Business messaging from Sinch with WhatsApp and Messenger
9 shared+0 additional6 not documented at respond.io14 not covered by the alternative
4.5 / 5, G2, 65 Reviewswithout- TikTok
- Telegram
from €59per month · flat ratebilled monthlyDetails for Sinch Engage
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io6
Team & Approvals: Roles & Permissions
Reporting: Automated report delivery
Inbox & Community: Reply templates
Service & Support: Dedicated point of contact, Phone support, Help center in German
Used at respond.io, not here14
Team & Approvals: Internal comments, Multiple brands/workspaces
Inbox & Community: Tags & labels in the inbox, Social CRM, Helpdesk integration
Automation & Chat: Chatbot flows, AI chat agent, Lead capture in chat, Handover to staff, Website chat widget
AI Features: AI reply suggestions, AI credits
Administration & Security: Two-factor authentication, Unlimited users
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagesinch.com Plans14 day trial
- Basics
- €59
per month · flat rate · billed monthly - Konversationen
- €89
per month · flat rate · billed monthly - Pro
- €139
per month · flat rate · billed monthly - Pro Plus
- €399
per month · flat rate · billed monthly
+ 1 more plans in profile
Chatfuel
Chatbot builder for Instagram, Facebook and WhatsApp with AI agent
8 shared+0 additional5 not documented at respond.io15 not covered by the alternative
4.4 / 5, G2, 45 Reviewsadditionally- Telegram
from US$18per monthbilled annuallyDetails for Chatfuel
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io5
Automation & Chat: Comment-to-DM, Automate story replies, Payments & booking in chat
Ads: Creative analytics
Service & Support: Dedicated point of contact
Used at respond.io, not here15
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Assign tasks, Multiple brands/workspaces
Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox, Helpdesk integration
AI Features: AI reply suggestions, AI credits
Administration & Security: Single Sign-On, Two-factor authentication, Unlimited users
Service & Support: Onboarding included, Live chat support
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagechatfuel.com Plans
- Business S
- US$18
per month · billed annually - Business M
- US$40.50
per month - Business L
- US$81
per month - Business XL
- US$153
per month
+ 6 more plans in profile
CreatorFlow
Instagram DM automation for creators in Spain
4 shared+0 additional10 not documented at respond.io19 not covered by the alternative
no review at G2without- TikTok
- Facebook Messenger
- Telegram
from US$12per month · flat ratebilled annuallyDetails for CreatorFlow
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io10
Team & Approvals: Roles & Permissions
Analytics: Post analysis
Reporting: CSV/Excel export
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs, Automation for older comments, Link only after following
Design: Template library
Service & Support: Academy & training
Used at respond.io, not here19
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Assign tasks
Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox, Helpdesk integration
Automation & Chat: Chatbot flows, AI chat agent, Handover to staff, WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions, AI credits
Administration & Security: Single Sign-On, Two-factor authentication, API access, Unlimited users
Service & Support: Onboarding included
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagecreatorflow.so Plans14 day trial
- Free
- US$0
per month · billed monthly - Pro
- US$12
per month · flat rate · billed annually - Growth
- US$24
per month · flat rate · billed annually - Agency
- no price information
LinkDM
Instagram and Facebook chat automation with link page builder
2 shared+0 additional7 not documented at respond.io21 not covered by the alternative
no review at G2additionally- TikTok
- Facebook Messenger
- Telegram
from US$19per monthbilled monthlyDetails for LinkDM
Additionally used compared to respond.io0
nothing
Documented here, no information at respond.io7
Planning & Publishing: Drafts & Templates
Automation & Chat: Comment-to-DM, Automate story replies, Keyword triggers in DMs, Official Meta API only, Automation for older comments
Service & Support: Dedicated point of contact
Used at respond.io, not here21
Planning & Publishing: Workflow automation
Team & Approvals: Internal comments, Assign tasks, Multiple brands/workspaces
Inbox & Community: Social Inbox, Reply to direct messages, Tags & labels in the inbox, Social CRM, Helpdesk integration
Automation & Chat: AI chat agent, Handover to staff, WhatsApp newsletter, Website chat widget
AI Features: AI reply suggestions, AI credits
Administration & Security: Single Sign-On, Two-factor authentication, API access, Unlimited users
Service & Support: Onboarding included, Live chat support
"Not used" means: not found with the provider or not yet checked. It does not mean that the feature is missing.
Provider imagelinkdm.com Plans
- Free
- US$0
per month · billed monthly - Pro
- US$19
per month · billed monthly - Pro (yearly)
- US$15.17
per month · billed annually, converted - Platinum+
- US$99
per month · billed monthly
+ 1 more plans in profile
All 10 alternatives shown
All tools in DM & Chat Automation
Method
How the comparison is made
- Every claim has a source
For every feature, price and privacy statement we store the page it comes from and the review date. Both are shown in the tool profile.
- Unknown stays unknown
If something is not stated by the provider, we show "no information". We do not guess and do not derive anything from advertising texts.
- Commission does not change the order
The default order counts the features both tools offer according to the provider, then alphabetical order applies; for a discontinued tool, the successor comes first. You can sort by entry price or name. The sorting does not account for whether a provider pays commission. Advertising links are labelled individually.